Overview
Soft Landings is a building delivery process which runs through the project, from inception to completion and beyond, to ensure all decisions made during the project are based on improving operational performance of the building and meeting the client’s expectations.
Soft Landings helps to solve the performance gap between design intentions and operational outcomes. This performance gap can emerge at any stage in a project. It provides a step-by-step process for clients and their project teams to follow in order to avoid common pitfalls and deliver a better-performing product. It aims to create virtuous circles for all.
No matter whether your project is attempting to achieve exemplary environmental standards, or is a simple extension or retrofit of an existing building, the Soft Landings culture can be applied to ensure outcomes match the client’s intentions.
"The pace of the training was good and the group activities helped focus our attention on key aspects in our work for us to start thinking of making improvements of our own. Very welcome advice and experience offered by the trainer" - Tania Lopez, London Fire Brigade.
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"This was one of the best courses I have attended. Excellent presentation" Mike Evans, Facilities Management Directorate, Reading University
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