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Building Services Explained

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A 1 day training course explaining the importance of various different building services and how to effectively manage them

There is no course currently scheduled, please contact us to register your interest for the next course, or to discuss our in company training. Enquire


"Very good course" - Layla Harper, Site Manager, Wates
"Really good at not over simplifying or over complicating" - Jaime Oliver, Management Trainee, Wates

Building Services, such as heating, air conditioning, power, lighting, water, fire protection, security and communication systems, bring a building to life, enable businesses to function and allow people to conduct their lives each day.

In addition to accounting for over 30% of the construction cost of a property1, Building Services have a profound impact on different aspects of building performance such as usability, personal comfort, energy consumption, maintenance & utilities costs and business continuity. Facilities management personnel therefore need to understand the different types of Building Services systems that are found in properties.

This award-winning course starts with an overview of Building Services and the crucial role that they play in the modern built environment. It then shows how all Building Services systems are composed in the same way. A journey is then taken through the 14 categories of Building Services to simply and practically explain the different systems within each category.

This unique course is based on the Royal Institution of Chartered Surveyors' New Rules of Measurement (NRM), together with two highly respected publications authored by the course leader Glenn Hawkins - the BSRIA Building Services Job Book and Rules of Thumb for Building Services.


What makes this course different?
The course is designed to be an interactive learning experience, rather than a lecture. Individual and group exercises include categorising different items from project photographs and drawings, marking-up Building Services schematics and layouts, and answering multiple-choice questions about Building Services systems.

This course is written from the perspective of people that manage, operate and maintain buildings. It uses scenarios, procedures, documents, drawings, images and videos that these facilities management professionals will be familiar with.

Movie clips and props such as a human torso are also used to illustrate key learning points.

Who should attend

This course is aimed at people that manage, operate and maintain buildings. They may work in one of the following types of role:

  • Estate Managers
  • Facilities Managers and assistants including technicians
  • Building managers
  • Premises managers
  • Maintenance managers & engineers
  • Project managers
  • Contracts managers
  • Asset managers & engineers
  • Energy managers & assessors


This course increases awareness about the importance of Building Services and then gives facilities management professionals a simple, structured way to think about the different building service systems they will encounter in their buildings. This is achieved by:

  • Illustrating the common way in which all Building Services systems are composed
  • Giving practical explanations of the 14 categories of Building Services systems that are fuund in buildings
  • Discussing examples of "What good looks like/What good does not look like" for different Building Services installations

Content and timings

09:00 Registration

09:30 Course commences covering the following topics:

  • The 21st century built environment
  • Building Services - What are they and why
  • An overview of Building Services (part 1 of 3)
  • The 3 key elements of Building Services systems
  • Introduction of the 14 categories of Building Services systems
  • An overview of different Building Services (part 2 of 3)
  • Sanitary installations, service equipment & other services explained
  • An overview of different Building Services (part 3 of 3)
  • Electrical, fuel lift & conveyor installations
  • Specialist installations of builder's work in connection with Building Services
  • Review of the day.

Please note, regular tea breaks and a lunch break will also be provided throughout the course of the day.


At the conclusion of this course, delegates will be able to:

  1. State the common outcomes that all facilities management teams and their clients should be looking to achieve
  2. Describe how Building Services play a crucial role in the correct performance of buildings
  3. Name the 3 key elements that all Building Service systems have in common
  4. Identify the 14 types of Building Services systems that are found in buildings
  5. Explain how the New Rules of Measurement (NRM) can be used help manage, operate and maintain Building Services systems in a structured manner
  6. Recognise "what good looks like/what good does not look like" for some key elements of different Building Services systems
  7. Work with increased awareness of the different Building Service systems found in buildings
  8. Discuss Building Services with colleagues and project partners with greater confidence


Delegates are entitled to a free publication of their choice relating to the topic of the course. Please speak with the bookshop who will be able to assist.


Glenn Hawkins is a Building Services engineer with extensive international construction project experience. He has authored BSRIA publications about site productivity, project management and commissioning management.

In-company training

This course can be run in-company. We can also customise courses to meet the training needs of your staff. For more information, or for a quote email

Product details

  • Publisher: BSRIA
  • CPD Hours: 6