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Soft Landings Conference 2020 (online): Culture Change to combat Climate Change

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Welcome to BSRIA's popular 'Soft Landings Conference', which will now take place online via an interactive webinar platform. The conference will be staged in three sessions, spaced over three days. This year focus will be on the importance of energy and environmental targets as success criteria from both the operational and the climate change challenge perspective. We invite you to book your place soon, as spaces are limited.

Please contact us to register your interest for the next course, or to discuss our in company training. Enquire

Last year, the UK became the first major economy in the world to pass laws to end its contribution to global warming by 2050. The target will require the UK to bring its greenhouse gas emissions to net zero by 2050. As more than a quarter of total UK greenhouse gas emissions is generated by buildings, sustainable buildings must therefore deliver on the challenge. It is not an easy task and only by improving the quality, performance and functionality of buildings will the construction industry be able to play a vital part in the strategy to deliver net zero by 2050.

Soft Landings is a building delivery process. It has at its core a “golden thread” of data that runs through the project, from inception to completion and beyond, ensuring that all decisions made during the project are based on improving operational performance of the building and fulfilling the end users’ needs. The chair of last year’s Soft Landings conference, Stuart Thompson, emphasised that Soft Landings enables the industry to close the quality and performance gap that is much too common today.

The 2020 conference will feature a range of practical examples to show how projects benefited from Soft Landings and how to integrate the framework within the wider team. You will hear the building owners’ perspective as well as case studies from project delivery teams.

If you are a client, an architect, designer, engineer, facilities manager or project manager, you will get benefit from the event by learning more about Soft Landings, its practical use and how it can support you in delivering more sustainable, climate change proof and user beneficial buildings. 

The Soft Landings Framework celebrated its 10th anniversary last year. Summarising some of its greatest achievements:

“Soft Landings provides an industry standard and creates a platform for the use of common language across the whole delivery chain of buildings, from architects through construction right down to FM” said Iain Trent from Landsec, the company that started to use the framework a few years ago. 

Iain Trent also emphasised that Soft Landings could help deliver green buildings and would be crucial in delivering buildings to the expectations of the new generation.

This year's Soft Landings Conference will take place online via an interactive webinar platform. It will be staged as a series of three webinars over three days.   

The Conference will be chaired by BSRIA's Dr Michelle Agha-Hossein. Each day will be co-hosted by BSRIA experts and guest speakers.

The conference will give you opportunity:

  • to hear the industry experts sharing practical knowledge and guidance on the use of Soft Landings process,
  • to share your views, ask questions and discuss the answers,
  • to learn about the framework at the source.


  • 23rd June 2020 (10.30am - 11.30am BST)

    Session title: "Soft Landings in a Climate Emergency"

    Speaker 1: Soft Landings- a global perspective - Dr Milena Stojkovic and Andrew Jackson, Foster and Partners
    Speaker 2: Building performance in a climate emergency: Hard learning from Soft Landings - Carrie Behar, Useful Simple Trust

  • Q&A session

  • 24th June 2020 (10.30am - 11.30am BST)

    Session title: "Soft Landings requires a collaborative culture"

    Speaker 1: How to establish a collaborative environment - Tim Whitehill, Project Five Consulting
    Speaker 2: How can the culture of the project team affect the success of the project? - Richard Harper, Hoare Lea

  • Q&A session

  • 25th June 2020 (10.30am - 11.30am BST)

    Session title: "Benefits of Soft Landings"

    Speaker 1: The benefit of Soft Landings from a client point of view - Barry Morton, University of Glasgow
    Speaker 2: How do you know if your building is performing if you are not checking? - Christian Dimbleby, Architype

  • Q&A session

If you have any queries about booking or the agenda, please contact or telephone UK+44 1344 465 527.

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  • Publisher: BSRIA