Water Services - An Introduction

Contact Training

Learn about the legal requirements, the responsibilities of duty holders, and the essentials of managing water services.

      • 17 September 2024 - 9:30am17th & 18th September 2024. 2 x half days online. 09.30 - 12.30 each day. 6 CPD hours
      • 1st delegate: £395.00 (£315.00 for Members)Subsequent delegates: £370.00 (£290.00 for Members)
      • Online

In-Company Training available on this course

Train with BSRIA specialists at your offices or another venue.


Safe and readily available water is important for public health, whether it is used for drinking, domestic use, food production or recreational purposes.

This course has been created to give delegates an overview of the types of systems encountered in a range of buildings including hospitals and industrial installations. 

The types of water services and the importance of comfort, safety, compliance and the use of data are all covered. So too are the legal requirements and regulations, as well as the things that can go wrong.

Learning aims

  • Understand the correct legal requirements and responsibilities of duty holders.
  • Learn about the importance of terminology and what is essential to remember when managing water services.
  • Appreciate how to approach a variety of water systems.

Who should attend

This course is for those who are responsible for the oversight of building and maintenance contracts, including facility and project managers. If you carry out water treatment or monitoring then this course will also be of benefit.

Course content

  • Mains water and private water supplies; basic hot and cold water
  • Humidifiers; softeners; reverse osmosis
  • Filtration; ultraviolet (UV); rainwater harvesting (on request in advance); greywater reuse
  • Ornamental features (fountains and ornamental water features) and feature irrigation systems (indoor and outdoor gardens)
  • Pools, spas, and hydrotherapy
  • Vehicle and plant washing equipment
  • Point of use water chillers; bottled water dispensers; vending machines; hot water dispensers – tea boilers/point of use heater
  • ACoP L8 for Legionella
  • Private Water Supply Regulations 2016 (as amended)
  • Water Supply (Water Quality) Regulations 2018
  • Water Supply (Water Fittings) Regulations 1999
  • Health Technical Memorandum 04-01: The control of Legionella, hygiene, “safe” hot water, cold water and drinking water systems - Part A: Design, installation and testing
  • Health Building Note 00-09: Infection control in the built environment (often forgotten)
  • Pool Water Treatment Advisory Group (PWTAG) Code of Practice


Tim White

Tim is a BSRIA associate and has contributed to BSRIA guidance on water treatment.

Course detail

1 day course 

6 CPD hrs

BSRIA Certified Course

Delegates are entitled to a free publication of their choice.

Please be advised this course requires a minimum of 5 delegates. Should we receive fewer bookings, BSRIA reserves the right to amend your booking to the next available date.

BSRIA Foundation Training Programme

This course is available through the BSRIA Foundation Programme

Product details

  • Publisher: BSRIA