Overview
Soft Landings is a process that, if adopted at the early stages of a construction project, can help the client and the project delivery team to deliver a building that meets the client’s expectations. Business-focused maintenance (BFM) provides a methodology for utilising maintenance budgets more effectively to ensure the most critical assets are maintained whilst the less critical assets are managed as well as possible within budget. This topic guide aims to inform those involved in the design, construction and operation of a building about how an effective BFM regime can be developed and achieved through the Soft Landings approach.