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14th Annual M&E service provider KPI surveyJuly 2017

Do you know how your M&E service providers compare with the industry average?

BSRIA is undertaking its 14th annual customer satisfaction study of mechanical and electrical maintenance service providers. The results, not widely available anywhere else, can be used as a tool to influence your service provider and aide your management of them as well as for service providers to benchmark their own service levels.

To take part, complete and submit the straightforward questionnaire on the web link provided. It should take you no longer than five minutes. In return we will send you a complimentary Key Performance Indicator (KPI) wall chart of the results. All responses will be treated in the strictest confidence; names will not be published.

Take part in the survey

O&M Benchmarking

Benchmarking data collection and best practice network and consultancy